You might encounter one of the following error codes for a malfunctioning ADT battery: “BAT,” “LOW BATT,” or “SYSTEM LO BAT.” If the battery has a low charge, recharging it may resolve the problem in 24 to 48 hours–otherwise, you have to replace it. So, you may wonder: does ADT replace batteries?
ADT does replace batteries, but not for free. You must purchase a new battery identical to the one you need to replace from MyADT, Amazon, BatteriesPlus, Target, Walgreens, or Walmart. You can self-install the new battery and dispose of the old one to be recycled.
ADT doesn’t replace batteries for free, even if you have an extended limited warranty or Quality Service Plan (QSP) for any of its security sensors and systems. You must get an identical ADT battery and dispose of the old one responsibly. Read on to learn how ADT replaces batteries.
How Does ADT Replace Batteries?
ADT recommends that you verify whether or not a sensor or system battery is indeed dead and you need to replace it. There are different ways to confirm if you have a temporary error code or if the battery is no longer usable.
Here are a few ways to know for sure whether or not you should replace an ADT battery:
- Push the Off button or option to silence the beeps and allow your ADT battery to recharge if there was a power outage. The battery should work expectedly after 24 to 48 hours of recharging if it is in an alright condition.
- Put your ADT security system into test mode. You can do it through a MyADT.com account by selecting “My Alarm” on the dashboard. Or, you can place the system on test mode by calling 800-ADT-ASAP.
- Also, you can hard reset an ADT battery by removing the wires and then restoring them, thus resetting the system. Quit or stop the test mode if the ADT battery starts to work normally. Otherwise, you need to replace the ADT battery.
ADT doesn’t replace batteries for free because their limited or extended warranty doesn’t cover the backup power source. You can opt for a professional ADT battery replacement. But you may want to just get a new identical battery and replace it yourself, which is also what ADT suggests.
Identify the Battery in Your ADT Sensor or System
You must identify the battery in your ADT security panel box, sensor, or system so that you can get an identical replacement. Suppose you have an ADT security system with a panel box. Such installations have the same 12 Volt 7 Ah battery, including the following models:
- Ademco Vista
- Command Hybrid
- Concord 4
- Concord Express
- DSC 1555, 1616, 1864
- Safewatch Pro 3000
If you have to replace the battery in an ADT keypad, you must check the specs for the model or variant you have. Here are the ADT battery specs for the popular keypads:
- Command Touchscreen: 3.6 V / 4.2 V, 7,500 mAh battery
- Command 2×16: 3.6 V / 4.2 V, 7,500 mAh battery
- Ademco Lynx, QuickConnect, etc.: 7.2 V, 3,700 mAh battery
- Simon 1 & 2: 7.2 V 1,000 mAh pack or a 9 V 1.2 Ah lithium battery
- Simon 3 & XT: 6 V 1.3 Ah battery
- Total Security: 7.2 V, 3,700 mAh battery
Most ADT sensors use the CR123A battery, including the following:
- Carbon monoxide detector
- Door & window sensors
- Motion detectors
- Glassbreak detectors
- Smoke detector
However, some sensors may have more than one battery. The ADT carbon monoxide detector might have two or three batteries. So, you will have to replace one or all of them based on what the problem is in your case.
Buy a Battery From MyADT or a Popular Retailer
Once you identify the battery you need, you can purchase an identical replacement through the MyADT account or from one of the popular retailers, including but not limited to the following:
- Amazon
- BatteriesPlus
- Target
- Walgreens
- Walmart
ADT cautions its clients against purchasing replacement batteries from anywhere other than the company or the official account if they wish to maintain the warranty. You should weigh the pros and cons of this warning if you intend to purchase an ADT battery from your preferred retailer.
If you are no longer within the limited warranty period and don’t have a Quality Service Plan to protect your security sensors and systems, you don’t have to worry about buying and replacing ADT batteries in any way you decide is convenient and practical.
Get a New ADT Battery With a Full Replacement Warranty
You can buy ADT replacement batteries from offline and online retailers with a full replacement warranty. One example is UPS Battery Center Ltd.
You can get an ADT Security 12 V 7 Ah battery to replace the dead or old one in your unit, and you will get an industry-leading 1-year replacement warranty. You may even opt for an extended warranty of a maximum of 3 years for an ADT battery that has a life expectancy of up to 5 years.
ADT’s approach to replacing batteries isn’t starkly different from the brand’s policies on its monitoring services. Many consumers wonder if they can use ADT without a monitoring service, and several homeowners do so due to the recurring monthly cost.
Install an Identical New Battery To Replace the Old One
You can definitely self-install an identical new battery to replace the old one in your ADT system, whether it is a sensor or a panel. At the most, you will need the following accessories and tools:
- Electrical tape.
- Small Phillips head screwdriver.
- Small pliers with insulated handles.
If you need assistance while identifying or replacing an ADT battery, there is a video library to help you throughout the entire process. You can refer to these ADT how-to videos to replace any and every sensor and security system battery, including the panel boxes.
Dispose of the Old ADT Battery Through Call2Recycle
ADT recommends disposing of their dead or old batteries through www.call2recycle.org/locator, which I endorse completely. You won’t have to bear any cost if you go through this network, and the recyclers adhere to the most stringent protocols that are in force right now.
Conclusion
ADT does replace batteries, but not through a warranty or any such coverage or plan. You must purchase a new ADT battery, whether it is from the company or a retailer. Also, you will have to install the ADT battery yourself, which isn’t exactly daunting if you have a few essential tools.
